Credit Karma Customer Community (2024)

FAQs

How do I talk to someone on Credit Karma? ›

Email support@creditkarma.com for help with your query.

If you have a question about anything involving Credit Karma, send your email to this address.

If you are signing up for a new Credit Karma account, you must add your phone number during sign up to help verify your request to create an account.

User reports indicate no current problems at Credit Karma

Credit Karma offers free credit scores, reports, and insights. Get the info you need to take control of your credit.

You can dispute information on your Equifax credit report by calling 1-866-349-5191 any time from 8 a.m. to midnight Eastern time, seven days a week.

For support contact us at 1-877-825-3242.

By Phone: Contact Experian's National Consumer Assistance Center at 1 888 EXPERIAN (1 888 397 3742).

For security reasons, some phone numbers associated with payphones, pre-paid mobile phones, Google Voice, and other VoIP (Voice over Internet Protocol) phone numbers cannot be used when registering for this service.

FTC Takes Action to Stop Credit Karma From Tricking Consumers With Allegedly False “Pre-Approved” Credit Offers. Consumer Protection. Bureau of Consumer Protection.

Why can't I get into my Credit Karma account? ›

We're sorry to hear you're having difficulty logging into your account. Here are some troubleshooting tips that can help: First, make sure you're using an updated version of your browser (Google Chrome, Firefox, Safari, etc). Clearing out your cache and cookies, and then refreshing your browser could also help.

The answer is, “No.” There's no catch. No strings attached. We're not a scam. You can rest assured Credit Karma has your back.

Here are the phone numbers of the main credit bureaus: Equifax: 1-888-EQUIFAX (1-888-378-4329) Experian: 1-888-EXPERIAN (1-888-397-3742) TransUnion: 1-800-916-8800.

You have the right to dispute information in your credit report by contacting the credit bureau on whose report the information appears. It's also a good idea to check the other credit bureaus to make sure the same information doesn't also appear on those reports.

You can create a new account to replace your existing one. Keep in mind, the information that was stored in your previous account, like any previous credit report history, won't be available through your new account.