How to present financial information to non-financial stakeholders (2024)

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Delivering financial information to people who don’t have a financial background can be challenging, yet it’s a vital skill that is commonly demanded of finance professionals.

What are the challenges of delivering financial information?

Being able to communicate important financial information to key stakeholders in the business is extremely important yet doing so in a way that is engaging and that enables everyone to fully understand the meaning behind the figures is no easy task.

Some of the key challenges of presenting financial information to non-financial colleagues are:

Lack of financial literacy

Many stakeholders from outside the finance department simply don’t have the knowledge or training to understand much of the technical jargon that is typically provided in financial reports. This can make presentations feel intimidating, confusing and, quite frankly, rather dull to non-finance professionals.

Lack of relevance

Stakeholders who oversee a specific department may see reporting on wider finances as irrelevant to them. This may also be the case for stakeholders who are not fee earners and therefore might not see the finance reports as being relevant to their job function.

Time restraints

Everyone is busy so persuading non-financial stakeholders to even take the time to listen to financial presentations can be a challenge, especially for those who don’t perceive this as relevant or important to them.

Yet, despite these challenges, it’s vital that key stakeholders are regularly kept informed about the business’ finances. So what can you do, as a finance professional, to improve your financial presentations are on point and ensure that non-financial stakeholders are engaged?

5 top tips to improve your financial presentations

Turn it into a story

Simply talking through a long list of facts and figures is going to be difficult for your audience to concentrate on for long and you will be likely to lose their attention.

Instead, try to take your audience on a journey and tell a story. Think about what the key themes and conclusions are and use these as the basis of your narrative. Break complex information and data down into manageable chunks so people can easily understand what this means for them.

Speak the language that resonates with your audience

Different departments will have different interests and ideas of where they measure value, so identify what these are in advance and adapt your presentation to fit that.

The language of your presentations should, therefore, be notably different for each section of the company - for example, lawyers are unlikely to be motivated by the same things as your HR team.​

​Adapt the way you present information to suit your stakeholders

Senior stakeholders all have different ways they like information delivered- so adapt to this. Some will want a brief overview of the bigger picture, others will prefer every number explained in great detail at the micro level.

Similarly, some people respond better to more visual information such as graphs, while others will prefer detailed spreadsheets.

Find out what your audience prefers and adapt to that.

Plan answers to difficult questions in advance

Difficult questions are part and parcel of financial presentations so it’s best to pre-empt and prepare for these in advance where possible so that you don’t get caught out.

You should also back up your conclusions and recommendations with convincing and data-supported arguments. Well-crafted dashboards can be a huge help with this. Having them on hand means you can pull up relevant data points as you are asked for them.

Keep it brief (where possible)

Everyone is busy, especially senior stakeholders, so when it comes to presentations, it’s often best to follow the mantra that ‘less is more’ and to be as succinct as possible (unless you know from experience that an individual prefers to go into detail).

Keep your slides short, make the most important data points clearly visible and remove any fluff from your language.

Follow the steps above and you’ll stand a far greater chance of engaging non-financial stakeholders when it comes to the detail that matters.

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How to present financial information to non-financial stakeholders (2024)

FAQs

How to present financial information to non-financial stakeholders? ›

To engage non-financial stakeholders effectively, simplify project data into visual, easy-to-understand formats like charts, graphs, and infographics. Focus on key performance indicators (KPIs) that align with their interests. Use plain language, avoiding jargon.

How do you effectively communicate financial information to non-financial stakeholders? ›

The following are some recommendations:
  1. Use less jargon. Stolow advised CFOs to banish jargon, saying, “Accounting and finance have a jargon that's extremely intimidating and off-putting for people not experienced with it. ...
  2. Build trust. ...
  3. Use images and words instead of numbers where possible. ...
  4. Use consistent metrics.

How do you explain finance to non-finance people? ›

Focus on keeping things simple when explaining finance to non-finance managers. The goal is to help them assimilate the meaning behind the numbers. We are visual thinkers, processing information based on what we see.

How would you present financial data to non-financial staff? ›

Here are some best practices to follow:
  1. 1 Know your audience. Before you prepare your presentation, you need to know who your audience is, what their goals and challenges are, and how they prefer to receive information. ...
  2. 2 Simplify your data. ...
  3. 3 Tell a story. ...
  4. 4 Invite feedback. ...
  5. 5 Here's what else to consider.
Sep 14, 2023

How do you make your financial reports and presentations clear and understandable for non-financial stakeholders? ›

Use Plain Language: Avoid jargon and technical terms that non-financial stakeholders may not understand. Concepts like accrual accounting and cash-based accounting can be confusing. In such instances, it's beneficial to provide clear definitions and examples in your presentation.

How do you effectively communicate financial information? ›

Summary narratives, graphs, charts, and reports can be very effective as they will enable the stakeholder to better interpret the financials of the business, as opposed to allowing them to develop their own conclusions.

What are 6 effective way to communicate with stakeholders? ›

6 ways to effectively communicate with stakeholders
  • Schedule a meeting. ...
  • Send out a newsletter. ...
  • Separate online “screen to screen” meetings. ...
  • Project summary report. ...
  • Schedule a conference call. ...
  • Lunch meetings.
Feb 9, 2016

How to speak to a nonfinance audience? ›

We can ensure that all understand our message by using plain language, avoiding technical terms, and explaining financial concepts in simple terms. Non-financial audiences may need help to grasp abstract financial concepts. We can use relatable examples and analogies to make complex ideas more understandable.

How to communicate financial information to stakeholders? ›

Here, Forbes Finance Council members share essential strategies that can help leaders excel in this critical aspect of corporate governance.
  1. Anticipate Stakeholder Expectations. ...
  2. Make It Simple. ...
  3. Report Metrics Consistently. ...
  4. Communicate The Risk. ...
  5. Build Trust With Clarity. ...
  6. Avoid Technical Terms. ...
  7. Provide Contextual Details.
Sep 18, 2023

How to present financial data? ›

8 Tips to Make Financial Presentations (Without Being Boring)
  1. Know Your Audience.
  2. Go Heavy On Simple Visuals.
  3. Let Your Audience Know What To Expect Up Front.
  4. Find The Story Your Numbers Tell.
  5. Only Dive Deep Where It's Necessary.
  6. Keep A Narrative Thread Between Slides.
  7. Use Your Slides To Support Your Points, Not Repeat Them.
Apr 10, 2023

What are some examples of nonfinancial reporting? ›

Factors like organizational culture or the company's environmental impact are both examples of non-financial data. Non-financial reporting, put simply, is a form of transparency reporting where businesses formally disclose certain information not related to their finances, including information on human rights.

What are non-financial data examples? ›

Non-financial data, such as customer satisfaction, employee engagement, social impact, environmental footprint, and innovation, can provide additional insights and context to the financial analysis.

How to explain accounting to a non-accountant? ›

Accounting is defined by the American Institute of Certified Public Accountants (AICPA) as "the art of recording, classifying, and summarizing in a significant manner and in terms of money, transactions and events which are, in part at least, of financial character, and interpreting the results thereof."

How would you explain complex accounting information to stakeholders? ›

Combine data visualization and storytelling techniques. This approach helps present complex financial data in a visually appealing, intuitive and engaging manner. This makes it easier for stakeholders to understand, digest and retain the information.

What is the most important financial statement for stakeholders? ›

Both owners and shareholders tend to look at the income statement. The income statement allows them to see the levels of sales achieved, the costs of business operations, and the amount of profit or loss made.

What are the three main financial statements used by stakeholders? ›

This article will provide a quick overview of the information that you can glean from these important financial statements without requiring you to be an accounting expert.
  • Statement #1: The income statement.
  • Statement #2: The balance sheet.
  • Statement #3: The statement of cash flows.

How could you communicate financial information to stakeholders within your business? ›

20 Ways To Effectively Communicate Financial Reports To...
  1. Focus On KPIs. Identify your key performance indicators (KPIs). ...
  2. Analyze Needs. ...
  3. Stick To What Is Important. ...
  4. Translate Data. ...
  5. Contextualize Information. ...
  6. Develop An Internal Communication Strategy. ...
  7. Create A Clear And Easy To Understand Report. ...
  8. Be Transparent.
Aug 4, 2023

How do you communicate effectively with different stakeholders? ›

15 Effective Tips For Improving Communication With Stakeholders
  1. Make Communication A Two-Way Conversation. ...
  2. Be Empathetic. ...
  3. Conduct A Stakeholder Analysis. ...
  4. Focus On Meeting The Needs Of Stakeholders. ...
  5. Implement A Consistent Communication Medium. ...
  6. Determine Which Channel Is Ideal. ...
  7. Keep Conversations Relevant And Engaging.
Oct 26, 2022

How is financial information communicated to external users? ›

The financial statements and accompanying notes (certified by the auditor's opinion) have historically been the primary mode of communicating financial information to external users.

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