Is Mobile Banking Safer than Online Banking? (2024)

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Whether you choose mobile banking or online banking, you can be confident that your bank has invested in the security of these services.

Is Mobile Banking Safer than Online Banking? (1)

The digital era is well and truly an integral part of our lives, and it seems everything we do is connected to our smartphones or computers. Unfortunately, this technology is all about convenience, and when it comes to banking, almost everyone under the age of 50 is accessing their bank accounts digitally nowadays. But how safe are they both? And is mobile banking safer to use than online banking?

Safety and security are always a concern as it seems hackers are always lurking, just waiting for the opportunity to catch the unwary person off guard so they can get into their online accounts and gain access to the funds. This is a severe crime, and it is estimated that banks and their banking customers in the UK lost £159.7 million in 2020, with over 25,000 cases of fraud recorded.

The good news is that banking providers dedicate a considerable amount of time and money to protecting the integrity of their online security. As a result, even though fraud cases are on the rise, it is still quite safe to use mobile banking and online banking services. Here’s why.

Mobile Banking Safety & Security

We use our smartphones for communication, entertainment, business, and, yes, banking. By having a mobile banking app on your phone, you are essentially taking your bank account with you anywhere you go. Anywhere in the world, as long as you can connect to Wi-Fi or have an internet connection on your phone, you can access your funds, check your balance, or transfer funds from one account to another. Best of all, you can do this any time of the day or night.

Mobile banking apps are considered safe as these devices tend not to store information, and that includes your banking habits.

Online Banking has High-Security Features

The days of waiting in long queues to pay your bills are gone, thanks to online banking. This service means you can sit in the comfort of your home or office and transfer funds and pay your bills during your coffee break. Most online banking services use high-security features such as firewalls but also make use of other security features.

Security Features for Digital Banking

Connecting to your bank accounts, banking apps, or visiting online stores can now include security features such as:

Two-Factor Authentication

Every time you connect to your mobile banking app or make an online purchase, you may be sent a unique code via SMS. The transaction will not be completed until this code is entered. You can also register with your accounts, and these apps issue a unique code that will unlock your accounts. These codes constantly change, so there is no fear of anyone memorizing your codes and passwords.

Biometrics

Most newer phones are capable of reading things like a finger or thumbprint. This technology can then be incorporated into your mobile banking app, not to be opened without that print. Many online shopping apps will also ask for this finger or thumbprint to confirm a purchase to ensure that no one else goes on an unauthorized shopping spree.

So, is Mobile Banking Safer than Online Banking?

Whether you choose mobile banking or online banking, you can be confident that your bank has invested in the security of these services. However, mobile banking is a little safer when it comes to security, mainly because this type of banking does not store any data. It’s also more convenient as we take our smartphones with us everywhere we go.

Follow your bank’s guidelines regarding mobile and online banking, and your funds should always be safe.

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Is Mobile Banking Safer than Online Banking? (2024)

FAQs

Is Mobile Banking Safer than Online Banking? ›

For the most part, the answer is yes. Online banks typically do everything they can to keep your data safe. But you can protect yourself by learning about key security risks and simple ways to protect yourself from fraud and other threats.

Is mobile banking safer than online banking? ›

So, is Mobile Banking Safer than Online Banking? Whether you choose mobile banking or online banking, you can be confident that your bank has invested in the security of these services. However, mobile banking is a little safer when it comes to security, mainly because this type of banking does not store any data.

Which is better, mobile banking or online banking? ›

In general, online banking offers a broader range of services than mobile banking. Mobile banking apps enable users to conduct essential transactions such as checking balances, viewing transaction history, transferring funds, and chatting with support.

Is mobile banking safe or not? ›

Mobile banking is generally a safe and convenient way to manage your funds, but there are some cybersecurity risks to be aware of. Those who ask, “Is mobile banking safe?” might wonder how vulnerable banking apps are to various online threats.

Is it safer to not have online banking? ›

If they're FDIC-insured, online banks are as safe as traditional brick-and-mortar banks in many ways. You can also take steps as a consumer to ensure your account is as protected as possible when banking online, whether you bank with a brick-and-mortar or an online bank, also called a direct or digital bank.

Which is better Internet or mobile banking? ›

Key Differences between Mobile Banking and Internet Banking

Services: Mobile banking offers basic services like checking balances, transferring funds, and bill payments. Internet banking provides a wider range of services, including loan applications, investment management, and access to detailed financial statements.

Can I have mobile banking without online banking? ›

Mobile banking requires the internet to be connected to your mobile device in order to manage your finances. A mobile banking app usually allows you to access similar, (although sometimes slightly fewer), features that you would find when online banking, but it must be done on a smartphone or tablet.

Why is mobile banking considered riskier than online? ›

Why is mobile banking considered riskier than online banking? Mobile devices are more likely to be lost or stolen. What is the basis for a decision on an unsecured loan? What aspect is factored into a credit score?

Why is mobile banking good? ›

Mobile banking apps* are an easy way to manage your money while on the go. Because of so many tech advances, mobile banking is completely safe and secure. You can skip the trip to the branch and perform easy transactions yourself like depositing checks, monitoring your balances or transferring money.

Can my mobile banking be hacked? ›

Hackers exploit weak passwords and vulnerabilities of public Wi-Fi to infect devices with malware. However, most mobile banking attacks happen through social engineering – when users are manipulated to give up their usernames and passwords to hackers, scammers, and other cybercriminals.

How to keep mobile banking safe? ›

Companies often release security patches with software updates to stop the latest types of attacks, which is why regularly updating your device and apps is important. You can manually update apps and operating systems on Android and Apple, or turn on automatic updates to help keep yourself safe.

Are phones secure for banking? ›

Risks of Mobile Banking

Device is not protected with strong passwords. Device is lost or stolen and not properly secured, someone may have access to your mobile banking app and potentially misuse your sensitive information. Users may be vulnerable to downloading malicious apps that imitate legitimate banking apps.

Which is safer, mobile or online banking? ›

Banking apps can be safer than using an online banking portal due to biometric-enabled login options for your phone and the app itself. Your face, your fingerprint and your phone are a lot harder to hack than your username and password.

What is the biggest danger when online banking? ›

The biggest risk of online banks is that someone will access your savings or checking account and steal your information and money. This typically happens when your account is hacked by cybercriminals who get your username and password. However, these risks are not limited to banks that operate exclusively online.

Why people still refuse to use online banking? ›

Many, but not all, may lack the digital skills required to access their accounts through their bank's app or website, some older people remain reluctant to use the technology due primarily to safety concerns or a lack of interest, while others are excluded due to poor internet connectivity, especially in more rural ...

What is mobile banking considered riskier than online banking? ›

Expert-Verified Answer

Mobile banking is considered riskier than online banking because of the following facts: Mobile devices are more likely to have malware loaded on them. (Malware specifically targeting mobile devices has become a very real and prominent threat). Mobile devices are more likely to be lost or stolen.

Is it safe to do online banking at home? ›

Check your statement often and report any unusual activity to your bank as soon as you can. Use a safe and secure wi-fi connection or mobile data when accessing your accounts – fraudsters can use public wi-fi to steal information. Always remember to log out of your online banking session.

Which is more secure, an app or a website? ›

But mobile apps have an edge in a few ways. Apps have to go through rigorous checks of Apple's App Store and Google's Play Store before becoming available for download, which offers a high level of security—as long as you're careful not to download a fake app by mistake. That said, most websites use HTTPS for security.

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