Earning a first-place ranking on Newsweek’s Most Trustworthy Companies in America list is a testament to our unyielding commitment to our mission of providing excellence in service to our customers, employees, shareholders and communities. For more than 180 years, we have forged strong relationships built on a foundation of trust, and served our stakeholders with safe, sound and secure practices that have allowed our Company to weather any storm. Our commitment to being a trustworthy institution is deeply embedded in our culture, and we are honored to receive this recognition.
- Richard M. Adams, Jr., CEO, United Bankshares, Inc.
Following one of the most successful years in United's long history, United Bank has been named the Most Trustworthy Bank in America by Newsweek for 2023.
JPMorgan Chase, the financial institution that owns Chase Bank, topped our experts' list because it's designated as the world's most systemically important bank on the 2023 G-SIB list. This designation means it has the highest loss absorbency requirements of any bank, providing more protection against financial crisis.
The worst banks are Wells Fargo and Citibank. Wells Fargo is the worst bank overall, with a high percentage of unresolved complaints and loss of Better Business Bureau accreditation. Citibank has a string of high-profile cases involving operational chaos and regulatory fines.
Chase: Best for sign-up bonuses; best for branch access. Discover® Bank: Best online banking experience. SoFi: Best checking account overall; best checking account for overdraft fee avoidance. UFB Direct: Best savings account.
Capital One received the highest customer satisfaction score among the largest banks in the United States as of 2023, with a score reaching 706 points out of 1,000. JPMorgan Chase, TD Bank, and U.S. Bank followed, while Bank of America, Wells Fargo, and Truist received the lowest scores.
Bank of America pays slightly higher interest on your account balance. It also has a lower monthly fee and more options to have it waived. While the comparison between the two banks' checking accounts stacks up as a draw, the clear winner among savings accounts is Bank of America Advantage Savings.
U.S. Bank is one of four honorees in the banking category and the only U.S.-based bank to be honored for 10 consecutive years. The listed 2024 World's Most Ethical Companies® honorees outperformed a comparable index of global companies by 12.3% from January 2019 to January 2024.
Introduction: My name is Frankie Dare, I am a funny, beautiful, proud, fair, pleasant, cheerful, enthusiastic person who loves writing and wants to share my knowledge and understanding with you.
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