What Is A FedEx Drop Box In 2024? The Complete Guide - ExpertBeacon (2024)

As a shipping expert with over 10 years of experience in the logistics industry, I often get asked: what exactly is a FedEx drop box?

A FedEx drop box is a convenient receptacle used for collecting pre-labeled packages without having to visit a staffed location. With over 50,000 drop boxes across North America, these locked collection points offer a quick and easy shipping solution.

In this comprehensive guide, we‘ll explore everything you need to know about FedEx drop boxes: what they are, where they‘re located, how to use them, and what happens after you drop off a package. I‘ll also provide expert tips and advice for making the most of FedEx drop boxes. Let‘s dive in!

An Overview of FedEx Drop Boxes

FedEx drop boxes provide 24/7 access for customers to ship pre-labeled packages. As of January 2023, here are some key stats on these collection points:

  • 50,000+ drop box locations in the US and Canada
  • Accept Express, Ground, and SmartPost packages
  • Handle over 10 million packages per day
  • Located in convenient public locations like grocery stores, malls, gas stations, office buildings, etc.

FedEx continues to expand its network of drop boxes. They added over 5,000 new locations in 2022 alone to meet growing demand.

Top Benefits of Using FedEx Drop Boxes

As a busy shipping professional, I often rely on FedEx drop boxes rather than visiting a staffed location. Here are some of the top benefits:

Convenience

  • Available 24/7, no waiting in line
  • Located in places you already frequent

Security

  • Boxes are locked and closely monitored
  • Packages dropped by pickup time will ship same day

Speed

  • No stopping at FedEx location for drop off
  • Faster processing time versus retail locations

Cost Savings

  • No fees to use (if package is pre-paid)
  • Saves gas from extra driving

Clearly, FedEx drop boxes offer an easy, reliable way to ship packages quickly. But what type of packages can you deposit?

What Packages Can You Drop Off?

FedEx drop boxes accept:

  • FedEx Express envelopes and packages
  • FedEx Ground boxes and bags
  • FedEx SmartPost parcels

Ground vs. Express

Ground packages placed in a drop box may be delayed by 1 day versus dropping off at a staffed location. Express packages will process as normal.

SmartPost

With FedEx SmartPost, final delivery is completed by USPS. Allow 2-7 days transit time.

As long as your package is properly sealed, has a prepaid FedEx label attached, and meets the size requirements, you can use a FedEx drop box.

Size Restrictions and Limitations

To use a FedEx drop box, your package must be:

  • No larger than 20" x 12" x 6"
  • Weighing under 25 lbs

Boxes over these dimensions must be taken to a staffed FedEx location instead. Be sure to check your package size before dropping off. Oversized items can jam drop boxes and disrupt operations.

Where to Find FedEx Drop Boxes

With over 50,000 locations across North America, you‘re bound to find a FedEx drop box near you. Here are some of the most common spots:

Location% of Drop Boxes
Grocery Stores25%
Gas Stations15%
Office Buildings12%
Shopping Centers11%
FedEx Office10%

Other locations include hardware stores, universities, hospitals, hotels, and post offices. Use the FedEx Drop Box Locator tool to find one nearby.

How to Use FedEx Drop Boxes: Step-By-Step

Shipping with FedEx drop boxes is easy. Just follow these steps:

  1. Prepare your package with a prepaid FedEx label attached
  2. Verify the package is under 25 lbs and meets size limits
  3. Visit FedEx.com to find the nearest drop box location
  4. Drive to the drop box during open hours
  5. Open the door and place the package inside

And that‘s it! Your package will now enter the FedEx network for processing.

What Happens After You Drop Off a Package?

Ever wonder what happens after you place a package in a FedEx drop box? As a shipping expert, I‘ll walk you through the full behind-the-scenes process:

  1. Package drops into box with other packages
  2. FedEx driver unlocks box around pickup time posted on the box
  3. Driver scans and loads all packages onto their truck
  4. Packages transported to local FedEx facility
  5. Packages sorted by destination and shipping type
  6. For Express packages:
    • Transported to FedEx airport and loaded onto planes
    • Flown to destination hub
    • Unloaded and put on truck for delivery
  7. For Ground packages:
    • Loaded onto trucks for ground transport
    • Drivers deliver packages to destinations

Once at the destination facility, packages are scanned, sorted to service area, and loaded for final delivery. Drivers deliver the packages to their final recipients.

Helpful Tips for FedEx Drop Boxes

As a seasoned shipping expert, I recommend keeping these tips in mind when using FedEx drop boxes:

  • Check pickup times – Posted on each box. Important for Overnight/2Day shipments.
  • Get a receipt – Use FedEx self-service kiosks for a drop-off receipt.
  • No hazardous materials – Forbidden items include dry ice, magnets, lithium batteries, etc.
  • Monitor weather – For sensitive items, avoid extreme heat/cold exposure in the box.
  • Weekend/holiday shipments – May be delayed by a day if dropped off on weekends/holidays.

Following these tips will help ensure your package ships smoothly using any FedEx drop box.

Mistakenly Put a UPS Package in a FedEx Box? Here‘s What To Do

With so many packages to ship, it‘s understandable if you accidentally put a UPS package into a FedEx drop box. If this happens, here are my tips as an expert:

  • Immediately note which FedEx box you used
  • Go to the FedEx location that services that drop box
  • Explain the situation politely – they can try to retrieve it
  • If caught early enough, the driver may transfer to UPS instead
  • Acting quickly raises chances of intercepting your package

While not ideal, following up right away can help get your package back on track if you use the wrong box.

Conclusion

For fast, convenient package shipping, FedEx drop boxes are an excellent option. With 24/7 access to over 50,000 locations across North America, you can easily ship pre-labeled packages on your schedule.

Next time you need to ship a package, consider using a nearby FedEx drop box rather than visiting a retail location. Just remember to attach a prepaid FedEx shipping label and verify your package size first. Happy shipping!

What Is A FedEx Drop Box In 2024? The Complete Guide - ExpertBeacon (2024)

FAQs

How does FedEx Dropbox work? ›

How to use drop boxes
  1. Prepare your items for shipping using FedEx packaging or your own packaging up to 20" x 12" x 6" in size.* View FAQs.
  2. Create a label online and adhere it to your package. Create a Shipment.
  3. Bring your prelabeled package to a nearby drop box and securely deposit it into the compartment.

What locations can you drop off FedEx packages? ›

Where can I drop off a FedEx package? You can choose from thousands of FedEx Office, FedEx Ship Center®, FedEx Authorized ShipCenter®, FedEx® Drop Box,* Walgreens, Dollar General and grocery locations nationwide.

Can FedEx Ground be dropped off at USPS? ›

Use the prepaid label provided by your merchant and drop off the package at any of our 56,000+ locations. Or use the USPS. Drop it off at one of their locations, or leave it on your porch or in your mailbox to be picked up.

How do I return a package sent by FedEx? ›

If you use a QR code from the FedEx Mobile app, find a location that will accept it. Then pack your return shipment and take it there. They will print your label for you and process your return. If you need help packing your return, take it to a FedEx Office location and a packing pro will do it for you.

What if my box is too big for a FedEx drop box? ›

Packages should not be left outside the drop box. Bring packages too large for the drop box to the counter at a FedEx location near you. Choose from thousands of FedEx Office, FedEx Ship Center, FedEx Authorized ShipCenter, Walgreens, Dollar General, and grocery locations nationwide.

Will FedEx pickup if I have a prepaid label? ›

How do I schedule a FedEx pickup with a prepaid label? Call customer service at 1.800.GoFedEx or 1.800.463.3339. For a freight pickup, call 1.866.393.4585. Or consider dropping off your package at one of thousands of convenient locations.

What is the difference between FedEx and FedEx Ground? ›

This is because FedEx Ground deals mostly with non-time-sensitive deliveries and simple residential stops, whereas FedEx Express deals with time-sensitive deliveries like overnight packages and even some same-day deliveries.

Can you ship a FedEx box through the USPS? ›

You can not use Fedex boxes through USPS. The USPS has their own boxes for customers to use or we sell others at each office if you don't have any.

What happens if you order something online and it doesn't come? ›

If the seller hasn't shipped the item within the timeframe they promised when you bought it, you can cancel the order. If you never got your order and the charge appears on your credit card statement, you can dispute it as a billing error. File a dispute online or by phone with your credit card company.

Who pays for return to sender FedEx? ›

The Sender will then be responsible for payment of both the original Charges and the return Charges.

Does FedEx pick up returns from your house? ›

A FedEx driver will pick up your return package from your home or business for a small fee.

How does someone send you something to Dropbox? ›

Anyone with the email address can upload files directly to the associated Dropbox folder from their inbox by sending the files as email attachments. Only share it with people you trust.

Can FedEx print from Dropbox? ›

These two award-winning products now integrate with cloud-based document storage services Box, Dropbox and Google Drive, which includes Google Docs. These integrations enable on-demand printing of files stored in the cloud online or at more than 1,800 FedEx Office stores nationwide.

How do I send a package to Dropbox? ›

You can upload package files on dropbox.com by doing one of the following:
  1. Drag-and-drop the package file to dropbox.com (if your browser supports it)
  2. Zip the file, then upload it using the Upload button.
Nov 28, 2023

How do I ship a FedEx package with a prepaid label? ›

How do I create a prepaid label? Open FedEx Ship Manager and go to Returns to create the prepaid label. Then, select whether you'd like to email the label to the recipient or send it via courier.

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