FAQs
If the flight is canceled or delayed more than six hours and the guest chooses not to rebook on another flight, Sun Country Airlines will refund the value of the unused portion of the ticket to the original form of payment.
Where does Sun Country Airlines fly out of in Minneapolis? ›
What terminal does Sun Country Airlines fly from at Minneapolis St Paul International? Sun Country Airlines flights are departing from Terminal 2.
What happens if you miss your flight to Sun Country? ›
Once payment is applied, applicable cancellation and/or change fees will be assessed, some may be non-refundable. Taxes and fees may fluctuate due to changes in regulations and policies. A No-Show Passenger as defined in the Sun Country Airlines Contract of Carriage will be assessed a No-Show Fee of $300 per direction.
How do I check my daily flight status? ›
Visit the ixigo 'Flight Status' page. Under the section 'scheduled', search for your flight or enter the flight number. Enter the details along with the date of the journey. You can find your check-in counter details and your boarding gate details on the day of your departure.
How much are you entitled to if an airline cancels your flight? ›
If an airline cancels your flight less than 14 days before departure and you choose to cancel your trip entirely, you're entitled to a refund of both your plane ticket and any pre-paid baggage fees (in most cases). This typically applies even if you have non-refundable tickets.
What can airlines do if they cancel your flight? ›
Am I Entitled to a Refund? In the following situations, consumers are entitled to a refund of the ticket price and/or associated fees. Cancelled Flight – A consumer is entitled to a refund if the airline cancelled a flight, regardless of the reason, and the consumer chooses not to travel.
How much is a carry on bag on Sun Country? ›
Sun Country Airlines carry-on baggage fees
On Sun Country, a carry-on item that does not fit below the seat in front of you will be charged $25-$40 each. Carry on items can be no larger than 24 x 16 x 11 inches, including wheels and handles.
Can you pick your seats on Sun Country? ›
Yes. Log in to Manage Trip using your last name and reservation code. Then you'll be able to select your seat and pay any associated fees. You can also add or change your seat selection during online check-in.
Who owns Sun Country Airlines? ›
Apollo Global Management ownership (2017–present)
Can an airline keep your money if you miss your flight? ›
If you choose not to rebook, can you get a refund for a missed flight? Generally speaking, no. If you miss your flight and choose not to fly, you will not be refunded for the unused ticket. The only time that an airline will refund you is if they cancel your flight.
Depending on the circ*mstances of your situation and the terms of your fare, you may receive partial credit or free rebooking, but the only way you're likely to get a full refund is if the airline cancels your flight. Most airlines aren't obligated to help if you miss your flight.
Can I sue an airline for making me miss my flight? ›
Although there is no specific category of missed connection compensation, if the airline has caused you to miss your connecting flight due to flight delay, cancellation, or denied boarding, you can still make a claim for compensation.
Can you track flights live? ›
Flight tracking apps and websites track flights in real time, all over the world. They're used to check the status of a flight, see if an inbound aircraft has any anticipated delays, observe the weather radar throughout the flight path, view the exact route a plane is taking, and determine what type of aircraft it is.
Can we track running status of flight? ›
There is real-time flights tracker that can help you in tracking the details of the arrival, departure and delay of different airlines from various airports. Although all the information of the airlines on their respective website is accurate, however, there may be some changes due to the weather condition.
How do I confirm my flight status? ›
You can also log in to the airlines' website and check the flight status information using your unique PNR (Passenger Name Record) code. You can pick up the PNR code from your flight ticket. Q) How can I make a flight enquiry? A: You can make a flight enquiry on the airlines' website using your PNR code.
What happens if your flight has been Cancelled? ›
If your flight is cancelled. You have the legal right to either: a full refund - including other flights from the airline that you won't use in the same booking such as onward or return flights. a replacement flight to get you to your destination.
Does travel insurance cover if the airline cancels flight? ›
If your flight was canceled due to specific reasons listed in your travel insurance policy—such as mechanical failure, the bankruptcy of the airline or a shutdown of the air traffic control system—your trip cancellation insurance can reimburse your forfeited, non-refundable trip costs.
Do you get a refund if your flight is Cancelled by the airline? ›
RULES FOR FLIGHT CANCELLATIONS
If a flight gets cancelled, then the airline has to inform the passenger less than two weeks, but atleast 24 hours before the scheduled departure time. The passenger can then ask for a seat on an alternate flight or seek a full refund from the airline.
Does Sun Country Airlines offer travel insurance? ›
Does Sun Country sell trip insurance? Yes. We partner with Travel Guard® Trip Insurance to offer insurance policies that protect your trip from the unexpected and help you travel with confidence. We offer two types of trip insurance products based on if you're traveling domestically or internationally.
